oribet oribet

Privacy Policy

Last Updated: 2026-08-18

Privacy at a Glance

  • What we collect: Identity, payment details, device data, and gaming activity.
  • Why we collect it: To manage your account, process payments, verify age, and prevent fraud.
  • Who sees it: Only our internal team and essential partner service providers.
  • Retention: Kept for the account lifecycle plus the period required by Malaysian law.
  • Your Control: You can request data access or deletion via our support channels.

1. Introduction and Scope

This Privacy Policy describes how oribet collects, uses, and protects your personal information when you use our website and services. This policy applies exclusively to users accessing our platform from Malaysia.

Please note that this policy does not cover third-party websites, external apps, or services that you may visit via links on our platform. Once you leave our site, the privacy practices of those external entities apply.

2. Personal Information We Collect

To provide a secure and compliant gambling environment, we collect the following categories of data:

Account & Identity

Information provided during registration to create your unique profile and ensure account security.

Verification Documents

Identification provided for KYC (Know Your Customer) purposes to confirm your identity and legal age.

Payment Data

Details required to facilitate deposits and withdrawals, handled through secure payment gateways.

Gaming Activity

Records of your bets, game preferences, transaction history, and win/loss data.

Technical Data

IP addresses, browser type, device identifiers, and operating system details for security and optimization.

Communication Records

Logs of your interactions with our support team to resolve issues and improve service.

3. How We Collect Data

We gather information through three primary channels:

  1. Directly from You: When you register an account, upload verification documents, or contact support.
  2. Automatically: Through cookies and system logs as you navigate and interact with our platform.
  3. Partner Providers: From trusted service providers who assist in payment processing and identity verification.

4. Why We Use Your Data

Your data is processed for the following essential purposes:

  • Managing your account and providing site functionality.
  • Processing financial transactions (deposits and withdrawals).
  • Verifying identity and age to prevent underage gambling.
  • Detecting and preventing fraud, money laundering, and multi-accounting.
  • Personalizing your user experience and displayed content.
  • Complying with legal obligations applicable to gambling operators in Malaysia.
  • Sending marketing updates, but only where you have provided explicit consent.

5. When We Share Your Data

We do not sell your personal data to third parties. We only share information with:

  • Service Providers: Payment processors, identity verification agencies, and technical infrastructure providers necessary to operate the site.
  • Legal Authorities: When required by applicable law or to respond to valid legal requests from regulatory bodies.

6. How We Protect Your Data

We implement industry-standard safeguards to protect your information:

  • Encryption: Data is encrypted during transit between your device and our servers.
  • Access Control: Restricted internal access to personal data on a "need-to-know" basis.
  • Isolation: Payment data is isolated and handled by secure partner gateways.
  • Monitoring: Continuous system monitoring to detect and block unauthorized access attempts.

7. Cookies and Tracking

We use cookies to enhance your experience and maintain site security. For a detailed explanation of the cookies we use and how you can manage them, please visit our Cookie Policy.

8. Your Rights

Depending on your situation, you have the following rights regarding your personal data:

Access & Correction

Request a copy of your data or correct inaccuracies via our support team.

Deletion & Portability

Request the erasure of your data or its transfer to another service.

Objection & Withdrawal

Object to certain processing or withdraw consent for marketing at any time.

Account Closure

Close your account; however, some data must be kept for legal compliance.

To exercise these rights, please contact our support team via the channels available on this site. Note that we are legally required to retain certain records even after account closure to comply with anti-money laundering and gambling regulations.

9. How Long We Retain Data

We store your personal information for the duration of your active account lifecycle. Once an account is closed, we retain specific data for the timeframe required by applicable law in Malaysia, specifically for auditing and regulatory compliance purposes.

10. Age Limits

Our services are strictly restricted to individuals aged 18 years and older. If we discover that a minor has created an account, we will take immediate action to close that account and remove the associated data.

Parents or guardians who believe a minor is using our platform are encouraged to report the account immediately via our Support page.

11. Cross-Border Transfers

To provide our services, some of our partner providers may operate and store data outside of Malaysia. In such cases, we ensure that appropriate safeguards are applied to protect your data and maintain privacy standards consistent with this policy.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. All updates are published on this page. We recommend checking the "Last Updated" date at the top of this page periodically to stay informed.

13. Contact Us

If you have any questions, concerns, or requests regarding your privacy and personal data, please reach out to us via the official channels available on our Support page.